How exactly does the wait list work?
On a sold-out show, tap the Join wait list toggle on the sold-out screen. When a refund / cancellation frees a seat, the next-in-line is selected.
- Notification fires — push (app) + email at the same time.
- 5-minute payment window — first wait-lister gets exclusive 5 minutes to pay.
- Auto-rolls — if you miss the window, the next wait-lister gets the slot.
- Re-queuing allowed — you can re-join if you missed it once.
Manage all your wait lists at My → Notifications → Waiting shows. Wait lists auto-close 24 hours before showtime.